Home / Feedback

Feedback

Diana Ha organised my trip with me in England,everything she did was perfection,flights to Australia via Dubai then London. Accommodation from Noosa to Sydney all down Pacific Highway.Perfect. Car hire too.Cannot recommend Diana enough as a great planner and holiday expert always helpful and looking for best of everything from cost to completion.

Clive Boon and Sue Morris,Epping .England.April2016

“For more than 5 years now we have been using Helen’s company for all our International travel arrangements, for both private and business purposes.
Helen’s customer service ethic and professionalism is exemplary and goes beyond what we ever received from any our agency.
She is always available and always has the right answers to our enquiries.
We would highly recommend Helen and Your Holidays for all business and private travel arrangements and suggestions.

Graham Murray 
Director 
AACS Pty Ltd”

“Helen does a really professional job in organising international travel for UniRecruit. Nothing is too much trouble and in all the times we have used her business, we have been very satisfied.”

Michael Toohey 

Helen is a GEM!!! I am soooo glad that we have found her thru word of mouth…..the best way. Nothing is too much trouble even if it is an enquiry that we don’t go thru with. She is a pleasure to talk to and her knowledge is astounding. Love her even so I have never met her!!!

Debbie T

I found Helen Nguyen at YourHolidays 5 years ago on the internet and have never looked back. Her expertise, knowledge, availability and efficiency, all delivered so personally and professionally is outstanding. We organize 1-3 overseas trips a year as we run small, boutique medical conferences and Helen has always made it so easy and seamless managing everyone’s individual travel needs as I confidently refer all the delegates to her. They have all been thoroughly impressed with Helen and continue to use her services. If it were not for such competitive pricing and outstanding management we would not have been able to travel as much as we have over the past 5 years.
Sara C – 25March 2015

“Thank you and all at Your holidays
We are also a small organisation but with big horizons and I will forever book and forward people to your company
I have in very few years ever met such a ‘can do’ organisation with so much positivity and energy
I cannot thank you enough”

Bettina S
“I found Diana by accident and what a find. I am so lucky I stumbled across her web site. Right from that initial contact she has been absolutely and totally 100% helpful. For all she knew I could have been nothing more than a “tyre kicker” but she never treated me that way, always getting back to me promptly and responding to my many demands, queries and changes of plans.

What is most amazing about Diana is her intuitiveness. It is downright uncanny how she had me pegged almost from the start and was able to supply itineraries that were a near enough perfect fit for me

I have been booking my own flights for the past year or so but I did miss having someone else do the hard slog for me which is why I decided to resort to putting out feelers to see if I could find someone amongst the myriads of offerings on the Internet. Wow am I glad I did. I have put Diana through the wringer but she kept with me and came up with an awesome deal. I would never have found it myself. Thank you Diana and when I am lounging back in my First Class seat I will drink a toast to you.”

Carol

“Helen Nguyen at YourHolidays arranged our flights to Europe in September/October 2010. She was most helpful and understanding in identifying concessional flights and in the process of booking. This involved three different destinations and some tight connections. The travel arrangements went like clockwork despite industrial action in France. If you want helpful ,efficient service then I would recommend Helen unreservedly.”

Jim and Coral

Hi Helen,

Thank you for organizing our trip away.

We were most impressed by your speedy response, lovely phone manner and you were able to look after all our needs in a most professional way.

We came via a recommendation from my daughter and we feel that you have given us exceptional value for money.

Kind regards
Blanka Wakley

Dear Diana,

On behalf of Roger and myself, I would like to thankyou for the efficient and professional manner in which you organised both our flights to Europe, and in Europe.

You have acted with promptness and accuracy, and I have been delighted with the alacrity you attended any and all of my requests.

It has been an absolute pleasure dealing with you. I would highly recommend you and your company to other travellers.

With gratitude and thanks

Johanna Henderson.

Helen,

Just wanted to say a HUGE Thank you for organising my families’ holidays in such a prompt efficient way.

After emailing many travel agents prior to finding Your Holidays website I had no response until Helen Nguyen emailed me many options for business class flights to India.  The price Helen offered was so unbelievable that I was booked almost immediately.

Helen also booked a very complicated Europe trip for me with again unbelievable business class air fares and great accommodation deals.  Helen went out of her way to plan this complicated itinerary which included rail and tours which I did not even know existed!  Not only did Helen save me thousands by offering me many options, she saved me hours of waiting time which was very valuable to me as I was on a very short time frame.

Helen provides by far the best value, and her knowledge of the travel industry is simply outstanding.  Thank you again for all your hard work and for offering me fantastic deals.  Well done!!  Will definitely refer you to my place of employment and family and friends!

ASHA PURI

Dear Helen,
Just wanted to say a big thank you to you & your staff for everything you did to help plan & organize our upcoming trip.
You made it all so easy & hassle free, especially the Chinese visas.
Can’t thank you enough for getting us the tickets for the cruise in the first place, when we had been told that it was all booked out.
We look forward to using your services again. I really like the sound of some of the train tours through India on your website.
Kind Regards,
Paula Clark

Dear Helen

My journey started one weekend when I was busily combing the internet for business class flights to Europe.  I was not having much success until I came across the YourHolidays site.  It looked good so I sent an email enquiry.  The response came back on Monday morning and after a couple of phone calls and emails we finalised the flights that afternoon.   I still can’t get over how easy you made it for us; all of my “what if’s” were answered instantly and we ended up with an excellent flight schedule, using good carriers, and at an astonishing price.

I’ve previously booked flights and holidays through many travel agents, big and small, but I can honestly say that I have never before had such an efficient, knowledgeable, friendly and helpful service.

I’m hooked, and I’m busy telling friends and family to try YourHolidays!

Thanks again

Haydn Deere

Just wanted to say thank you so much Helen for all your help in sorting out our flights.
Helen was very efficient, professional and understanding in organizing flights for us from Brisbane to London in business class, which was difficult with the times that we were only able to depart Brisbane so close to x-max and get us there in time to spend x-mas day with our family.
Every email was answered straight away which is great as that is a service not many others give.
Now I have found Helen and Your Holidays, will definitely use them again.

christine

“Diana has been organising my travel for more than 5 years and I have always found her to be extremely knowledgeable and willing to look for the best deal. She is always friendly and nothing is too much trouble for her as in many cases I have made numerous changes to travel dates and arrangements.
I recommend Your Holidays as a professional and reliable company and will continue to patronize them for my and my faimlies travel arrangements.”
Best wishes Stephen

Dear Helen
I have found your service to be excellent. We had stopped using travel agents due to the lack of prompt replies and limited information they gave us. Until we came in contact with you we had booked all of our recent travels over the internet which is very time consuming and can be difficult. I fond that you not only provided very prompt efficient service, there was that little extra provided. As well as lots of useful information and a seemingly inherent understanding of customers travel needs.
Michelle and Gary Wood

I found Your Holidays on Google and I am very glad I did.
There’s only one word to describe Helen’s service, and that is “Fantastic”.
Great service, great prices, well thought out travelling plans right down to the smallest detail.
Thank you Helen, I think you have saved me a lot of headaches.

Lynne

The service I have received from Helen Nguyen has been outstanding. All my queries were promptly answered either by phone or email. No request went unanswered. I highly recommend Helen and The Global Specialist to all travelers wishing to obtain exceptional service.

Paula Higgins, Garran ACT

Helen, was fabulous in arranging our holiday to Vomo Island in Fiji. AFter much web surfing and talking to a number of travel agents, Helen was finally the one that answered my questions and gave some good advice which I greatly appreciated. With 2 children aged 3 and 1 I had lots of questions about the accommodation and the island, and air travel which Helen was super efficient and helpful in answering. I will definitely use Helen again, and if you want someone who is interested in understanding your travel needs, then Helen can deliver and all up was an enjoyable experience planning this holiday.

Thanks Helen

Catherine Wong Doo

“Wow.  Fabulously impressed with Helen’s service.

At 10am this morning I found the “Your Holidays” website with the best business class deals to America.  (I had been looking for a week and even Amex couldn’t do better).  I lodged a request for more information online and within 30 minutes I had a reply.  Within only a few hours Helen had organised it and by 5pm that day I had my seats confirmed.

If that isn’t fabulous service I don’t know what is. It is so nice to deal with someone that is great at what they do. Thank you very much.

Lana Vidler

“Traveling is one of my hobbies and there’s no better person who caters for my needs as well as Helen. I have known her personally for a several years and there is no one else I would professionally trust with my travel arrangements for she gives me peace of mind when I know I’m getting the most elite quality service in the travel industry. Having traveled many years as a university student and now as an accountant I would not hesitate to introduce YourHolidays as the ideal travel agent for my family, friends and colleagues.

Thank you Helen for your dedication in providing irrefutable quality service throughout the years and making my dreams possible!”

Winnie Miao

“As a person who travels extensively within Australia and regularly internationally

I would like to express my thanks to Ms Helen Nguyen for the high standard of travel advice and service she has provided to me over a considerable length of time.

Helen’s extensive understanding regarding the needs of a person about to travel plus her attention to detail in my opinion is second to none. This applies to both domestic and international travel.

Helen’s ability to seek out the best fare offer available at the same time providing the most convenient flight arrangements is a service that all travelers seek.

I will continue to use Helen Nguyen as my travel agent, as will our company Kingsbury Capital Partners. I would strongly urge travelers to try the service provided by Helen and her team at Your Holidays Pty Ltd.”

Yours truly,

Gerry Hand

Chairman

“Usually accidents are not something we cherish, however one accident that turned out fabulously for me was finding Helen Nguyen.

I was planning a couple of overseas trips and had searched the internet at length and spoken to many travel agents and was becoming daunted by the whole process.

When out of the blue my luck changed – I came across Helen.

Helen has been just fabulous – organising our trips to Europe and USA/Canada efficiently and cost effectively.

Further Helen went out of her way when my daughter urgently needed difficult to source travel arrangements. Helen dropped everthing and came up trumps.

I am usually reluctant to refer to my family, friends and business colleagues, but I have referred Helen to someone from each of the above categories and without exception they have all been as thrilled as I was.

Best of luck in your new business Helen and to all reading this Your Holidays would be best handled by Your Holidays”.

Margaret Taylor

Helen Nguyen is, in my opinion Australia’s leading first and business Class airfares expert.
She is responsive to corporate traveller needs, and offers a complete booking
service for cruise, tour and resort leisure packages.
Helen’s knowledge and experience, service excellence and her passion for travel
will guarantee you hassle-free holiday.

Natalie Jeffers

ASHA PURI

 

Enquiry Form
  1. Like Us to Connect with us
  2. (required)
  3. (valid email required)
  4. (required)
  5. (required)
  6. (required)
  7. Captcha
 

Scroll To Top